Caroline Shin is a pet and travel industry executive who’s passionate about helping small businesses deliver a stellar customer experience aided by technology. She was the lead website architect at Hotwire.com and led customer relationships management for Starwood Hotels. A nuclear engineer from MIT, Shin co-founded StoreVantage, an online scheduling system that automates customer retention.
Sunday, August 25
Monday, August 26
All exhibitors, sessions, presenters, times and locations are subject to change without notice.